Skip to navigation Skip to content Skip to footer

Make a complaint about us

You can complain if you’re not happy:

  • with the advice you’ve been given.
  • about how you’ve been treated
  • because you’ve had difficulty getting in contact

Please say if you need any extra support when we contact you, for example larger font size.

----------------------------------------------------------------

Citizens Advice Client Services team

Telephone: 03000 231 900

Monday to Friday, 9:00am to 5:00pm

Email: feedback@citizensadvice.org.uk

Phone costs the same as calls to landline numbers.

Send us your complaint

(required)
Please enter your full name
(required)
Please enter a valid email address
Enter your phone number if you're happy for us to call you.
This will help us find your local Citizens Advice if you don’t know it.
For example: 30 04 2018
Please enter a valid date
What number did you call?
(required) This will help us find the record of your call.
Please tell us the number you called from
(required)
Please tell us about your complaint
Do you need any extra support when we contact you, for example larger font size?
UAT (Release)