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Citizens Advice responds to the government's announcement of improved protection for disabled people transitioning onto Universal Credit

8 June 2018

Responding to the government’s announcement of improved protection for people who receive the Severe Disability Premium, Gillian Guy, chief executive at Citizens Advice said:

“The government’s improved protection for people who receive the Severe Disability Premium is a welcome move that will mean better financial security for many disabled people who move onto Universal Credit.

“The government now needs to ensure that protection is in place for all disabled people who face losses moving onto Universal Credit, and that adequate financial support is in place for new claimants who are disabled.

“We support the aims and principles of Universal Credit but it is essential that the benefit is delivered effectively. It’s therefore reassuring the government is continuing to make changes to Universal Credit. We will continue to monitor Universal Credit closely as it is introduced across the country.”

Notes to editors

  1. The Citizens Advice service comprises a network of local Citizens Advice, all of which are independent charities, the Citizens Advice consumer service and national charity Citizens Advice. Together we help people resolve their money, legal and other problems by providing information and advice and by influencing policymakers. For more see the Citizens Advice website.
  2. The advice provided by the Citizens Advice service is free, independent, confidential and impartial, and available to everyone regardless of race, gender, disability, sexual orientation, religion, age or nationality.
  3. To get advice online or find your local Citizens Advice in England and Wales, visit
  4. You can get consumer advice from the Citizens Advice consumer service on 03454 04 05 06 or 03454 04 05 05 for Welsh language speakers.
  5. Local Citizens Advice in England and Wales advised 2.5 million clients on 6.2 million problems in 2014/15. For full service statistics see our publication Advice trends.
  6. Citizens Advice service staff are supported by more than 21,000 trained volunteers, working at over 2,500 service outlets across England and Wales.
UAT (Release)