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Identifying discrimination in the provision of goods and services

If you've been treated unfairly by a trader or service provider like a shop, bank or energy provider, it may be unlawful discrimination. This section will help you find out if something is unlawful discrimination when you buy or receive goods and services.

Who's treating you unfairly?

Explains which traders or organisations are not allowed, by law, to discriminate against you when selling goods, or providing free or paid for services.

Why are you treated unfairly?

Explains why you might be treated unfairly when buying goods or accessing services and when the unfair treatment counts as discrimination.

What's the unfair treatment?

Explains the kinds of unfair treatment that count as unlawful discrimination when you buy goods or services.

UAT (Release)