Citizens Advice Response to BEIS’ Consultation on Maximising non-domestic smart meter consumer benefits
Citizens Advice supports the introduction of stronger data access rights for non-domestic energy consumers.
While domestic consumers have guaranteed access to their smart meter usage data this is not the case for all non-domestic consumers. This has generated both detriment and confusion for businesses who frequently assume that they would have easy access to this data as they do in the domestic sector. Citizens Advice welcomes all steps to address this issue and improve access to usage data to allow businesses to better understand and engage with their energy usage and in doing so save money and reduce their carbon emissions.