Who you can go to when you have a problem with the NHS
Organisations that can help you make a complaint
Lists organisations that can provide advice and support if you want to make a complaint about health services.
Parliamentary and Health Service Ombudsman
Explains your right to ask for a review by the Parliamentary and Health Service Ombudsman, if you are unhappy with the way a complaint about NHS services has been handled.
Complaining to the Care Quality Commission
Explains the role of the Care Quality Commission in regulating hospitals, care homes and adult care services delivered in people's homes, and how to make a complaint if you are not happy with a service.
Complaining to NHS England
Explains the role of NHS England and how to make a complaint about a health service.
Complaining to a clinical commissioning group
Explains what a clinical commissioning group is, which health and care services they are responsible for and how they deal with complaints about NHS services.
Reporting concerns to a regulatory body
Explains how to complain to a regulatory body, if you think a healthcare practitioner is guiltly of professional misconduct. Covers time limits and what a regulatory body can and can't do.