Citizens Advice job opportunities
Citizens Advice's continuing commitment to and focus on colleague wellbeing was recognised in the Employee Experience Awards 2022, where we won Gold in the Health & Wellbeing category, and were Overall Winners. Read more on the EXA website
Citizens Advice recognises the positive value of diversity, promotes equality and challenges discrimination. We welcome and encourage job applications from people of all backgrounds.
We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented throughout Citizens Advice. We are a member of the race equality campaign at Business in the Community, the Prince’s responsible business network and are committed to improving employment opportunities for ethnic minorities across the UK. We also welcome applications from, LGB and Trans and non binary candidates.
We have made a positive commitment to employing disabled people and guarantee to interview all disabled candidates who meet the minimum essential criteria for the role as set out in role profiles.
Current opportunities
Please continue as an external candidate if you are currently not an existing employee of Citizens Advice.
If you are not a current employee of National Citizens Advice you are not eligible to apply for internal vacancies (this applies to employees of Local Citizens Advice and the National Contact Centre staff).
Further job information
- Our guaranteed interview scheme for disabled people
- Disability Confident
- Our recruitment and selection policy
- Citizens Advice Applicant Tracking System (Jobtrain) - our privacy policy
- Guidance notes for applicants - includes how to get role profiles and application forms in alternative formats.
- Benefits for Citizens Advice staff