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Care homes

This advice applies to Scotland

This information applies to Scotland only

You can get information about living in a care home from Care Information Scotland. 

Care Information Scotland
Helpline: 0800 011 3200 (local rate) (every day 8.00am - 10.00pm)

It includes information about:

  • how to decide whether moving into a care home is the right choice for you
  • paying for a care home
  • the help you can get from your local council and the NHS to pay for a care home
  • arranging and paying for care yourself
  • finding a care home
  • what to look for in a home
  • living in a care home
  • what to do if your care home closes.

If there is a dispute regarding the care and wellbeing of an older relative you might find it helpful to get help from a mediation service. Scottish Mediation have a specific service for helping to sort out problems of older people and care.

Scottish Mediation
18 York Place

Tel: 0131 556 1221
Helpline: 0131 556 8118

Age Scotland runs a helpline on 0800 12 44 222 that you can phone for advice.

Age Scotland
Causewayside House
160 Causewayside

Age Scotland does not provide advice at its office. People who want advice should contact the Helpline.

Age Scotland Helpline: 0800 12 44 222 (Mon-Fri 9am-5pm)
Email: Contact form available on the website
Twitter: @agescotland

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