Return faulty goods

This advice applies to Scotland

Did this advice help?

Yes No

Why wasn't this advice helpful?

It isn't relevant to my situation

It doesn't have enough detail

I can't work out what I should do next

I don't understand

Please tell us more about why our advice didn't help.

We can't reply, so if you need help with a problem find out how you can get advice from us.

You've reached the 3000 character limit.

Did this advice help?