Summary report on energy suppliers’ communication with consumers regarding smart meter data
12 January 2016
Analysis of an information request on smart meter data
We represent energy consumers by promoting and protecting the interests of domestic and small non-domestic consumers across Great Britain.
As the statutory consumer body for energy consumers in Great Britain, we commission research, build evidence-based policy positions to embed the needs of energy consumers into decision-making, with specific regard for the needs of vulnerable consumers.
12 January 2016
Analysis of an information request on smart meter data
12 November 2015
Reducing the cost to consumers of low carbon generation deployment policy.
10 August 2015
Why we need greater transparency in the RIIO model of energy network regulation, and how to deliver it
29 July 2015
Analysis of information request, Spring 2015
13 July 2015
13 July 2015
13 July 2015
13 July 2015
10 July 2015
Final report on research conducted for Citizens Advice by NatCen Social Research and the Centre for Sustainable Energy
22 June 2015
Learning from consumer experience of solar PV systems to inform the development of low-carbon policies
28 May 2015
Report on energy tariff options for consumers in vulnerable situations
28 May 2015
Developing a framework for greater locally led delivery of energy efficiency and fuel poverty services
21 May 2015
Citizens Advice response to Committee on Climate Change 5th Carbon Budget consultation
19 May 2015
Non-domestic energy supplier complaint handling performance information consultation.
14 May 2015
Improving the energy customer journey on sources of advice and redress
19 March 2015