Energy policy research and consultation responses
We are the official consumer body for energy. We use research and evidence from the people who contact our advice service every day to understand the problems facing energy consumers in Great Britain. We help solve these problems by engaging with industry, changing policy and supporting consumers to navigate the market.
Energy policy research
- Access Denied Digital disadvantage and exclusion in the energy market
- Future Network Regulation: Delivering a regulatory framework fit for the future
- Out of the cold? Helping people on prepayment meters stay connected this winter
- Demanding attention: Managing risks with demand-side response, to improve consumer experience tomorrow
- Supporting energy customers as bills rise: A good practice guide for Winter
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Energy consultation responses
- Citizens Advice response to UK Regulators Network (UKRN) guidance for regulators on the methodology for setting the cost of capital
- Citizens Advice response to the Ofgem DSO Incentive Governance Document consultation
- Citizens Advice response to the Ofgem Open Letter on Future Network Regulation
- Citizens Advice response to the Ofgem Access SCR Assessment Methodology consultation
- Citizens Advice's response to BEIS's consultation on the ‘Review of Electricity Market Arrangements'
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